How to create a test with proctoring

This is available for Planners. 

Inspera Recorded, Record & Review, and Live Proctoring offer a set of proctoring tools to help safeguard the integrity of your digital assessments.

This article will walk you through the necessary steps to set up a proctored test as a Planner.

Note that these proctoring types are an entirely separate product from Inspera Resilience Proctoring. If you are unsure which proctoring product is right for you, see this explainer.

Test setup

1. Create a new proctored test

In Deliver, click ‘Create new test’ and select the test type: ‘Inspera Recorded, Record & Review, and Live Proctoring’

 This creates a test set up form that is specific to Inspera Recorded, Record & Review, and Live Proctoring and offers a simplified user interface which excludes and hides any test settings that are not compatible with these proctoring products. Read more for a full list of incompatible settings.

2. Choose the proctoring type

Choose the proctoring type you wish to apply to the test:

• Recorded Proctoring: the candidate’s test session will be recorded (laptop camera and screen). AI-powered security detection and generation of flags. You are responsible for reviewing sessions post-submission.
• Record & Review Proctoring: same as Recorded except Inspera’s proctors will review the sessions post-submission and provide you with an integrity report.
• Live Proctoring: a proctor will monitor the session in real time and can interact with the candidate via an inbuilt messenger. Also provides AI-powered security detection and generation of flags, as well as an integrity report. Find out more about what a proctor does in this article.

3. Choose additional integrity features

Choose any additional integrity features you wish to apply to the test:

• Secure Browser: locked browser application to use specifically for proctoring. Ensures candidates only access the test contents and defined resources. Read more.
• Dual-Camera Proctoring: requires candidates to set up their mobile phone as a secondary camera. Read more.
• Room Scan: requires candidates to record a 360° video of their test environment. Read more.

Comparison table:

Live Proctoring

• For Live Proctoring, 30 minutes is automatically added to the beginning of the test so the candidates can complete their onboarding and the proctors can review IDs and environment checks (e.g. Room Scan video if it is enabled for the test). Each candidate will have 30 minutes extra time added to their test to allow for this onboarding. 
• Once the candidate completes their onboarding and their ID is approved then they will be held in a waiting room until the 30 minutes has elapsed. It is only at this stage that they are able to view the test’s contents. Read more about the candidate experience.
• When setting the time for a Live Proctoring test, you are asked to only set the Test start time and Duration. The Test end time will be auto-calculated to include the 30 minutes for candidate onboarding time.
• Read more for worked examples of time setting for Live Proctoring

7. Activate your test

For tests using Record or Record & Review proctoring, the activation process follows the standard Inspera Assessment activation rules:

• No Time Limits or Deadlines for Activation:
  • You can activate or deactivate the test at any time before the scheduled test time.
  • There is no restriction on how many times you can deactivate and reactivate the test.
• Activation Page Information:
  • When activating a test that uses Record or Record & Review proctoring, you will notice additional information on the activation page. This information will confirm that Record or Record & Review proctoring is applied to the test. 

Activation rules for Live Proctoring:

Activating Live Proctoring requires additional rules and considerations because it involves scheduling a human proctor. Below is a detailed guide on how to manage the activation of a test using Live Proctoring. Please take these into account before enabling your Live Proctored test:

Key rules and considerations:

1. One-time Activation Only:
   • Activation is Irreversible: Once the test is activated, a booking request for a human proctor is created, and you cannot deactivate the test unless the booking request is rejected.
   • Final Decision: Ensure all details are correct before activation, as the process is final unless rejection occurs.
2. Non-Editable Test Details Post-Activation:
   • No Changes Allowed: After the test is activated, any details related to the booking cannot be edited. This includes:
     • Candidate details (including changes to candidate information, adding or removing candidates)
     • Test start/end time
     • Test duration
     • Test date
   • Double-Check Details: It is crucial to verify all information is accurate before proceeding with activation.
     
     
3. Booking Lead Time:
   • Minimum Notice Required: Bookings for a live proctor cannot be made less than 7 calendar days before the test start date and time.
   • Plan Accordingly: Ensure you activate the test well in advance to meet this requirement and increase your chances of securing a proctor for the desired time slot.
     
     
4. Two-Step Activation Process:
   • Step 1: Initiate the activation by reviewing the test details.
   • Step 2: Confirm activation by ticking the 'I understand' checkbox. This confirms your agreement to the terms of the booking request.
   • Important: Ensure you fully understand and agree to the booking conditions before proceeding.
     
     
5. Booking Request Submission:
   • Automated Response: Once you submit the booking request, you will receive an automated response, normally within 15 minutes, indicating whether there is sufficient proctor capacity to fulfil the request.
   • Booking Rejected: If the proctor capacity is insufficient, the request will be rejected, and the system will allow you to deactivate the test by clicking the "Deactivate" button.
     
     
6. Monitoring Booking Status:
   • Track Progress: After activation, you can monitor the status of your booking using the on-screen booking status indicators.
   • Review Status: For more details on how to review and understand the booking status, refer to the "Review Status" section of this documentation.

8. Track your booking request (Live Proctoring only)

After activating a test for Live Proctoring, the Planner will see various statuses indicating the progress of the booking process. These statuses are as follows:

• Requires activation by [time/date of deadline]: Indicates the deadline by which the test must be activated.
  
  
  
  
• Booking request sent: Confirms that the booking request has been submitted and is under automatic review by the booking system.

• Booking request confirmed: Indicates that the booking system has successfully identified sufficient proctor availability, confirming that the session will be proctored.

• Booking request rejected: Indicates that the booking request has been denied, typically due to a lack of available proctors for the selected time slot.

Each status is time stamped and visible on the Activation screen.

A detailed log of all booking process steps can be found in the "Logs" section of the test, by clicking the Logs icon on the ‘Activated’ screen 

Read more information on how to read the Log.

9. Next steps

Refer to the candidate journey, candidate’s guidelines, FAQs and proctor experience (Live Proctoring only).

After the test is completed, you may want to review the recording of the proctored session. For detailed instructions, refer to the article How to View the Recording of a Proctored Session.