This article is for Planners and/or Invigilators.
Inspera proctors perform different tasks depending on the type of proctoring used for the test. Below, we will explore the role of the Inspera proctor in the two proctoring types that involve proctor intervention: Record & Review and Live Proctoring.
Record & Review Proctoring:
Our expert proctors carefully review the recordings, validating existing flags and identifying any additional suspicious behaviour as needed. They will compile an integrity report for the test to share with your institution.
Live Proctoring
During a Live Proctoring session, a proctor's actions vary depending on the stage of the test.
Beginning the test
ID and Environment verification
The first 30 minutes of a Live Proctoring test are reserved for the candidate to complete onboarding steps and for the proctor to verify IDs and Room/Environment Scan video recordings (if applicable). If any discrepancies are found, the proctor may ask the candidate to resubmit their identification or Room Scan, or choose not to admit the candidate to the test.
Onboarding support
The proctor is also available to live chat with candidates as they complete their onboarding steps, to provide guidance and support.
During the test
Monitor the sessions
The proctor will watch the live video feeds for the candidates they have assigned to them for the test. They will either have a maximum of four or eight candidates for a test, depending on the candidates to proctor ratio set by the Planner (see ratio section).
For each candidate, the proctor can see the primary webcam feed, secondary mobile phone video feed (if applicable - see Dual Camera proctoring), and the screen recording.
Flag management
The proctor is responsible for reviewing AI-generated flags, dismissing false flags and raising their own flags if they notice something worth noting in a candidate’s session.
For more details on flags see the article on How to View the Recording of a Proctored Session and Overview of proctoring flags.
Live chat
The proctor can contact the candidate via the inbuilt messenger to provide support and communicate instructions or warnings to the candidate. The proctor is also able to call the candidate if required.
The proctor can only assist with issues related to the management of the proctored test, such as rules for security and integrity or certain technical problems. They cannot answer questions about the test content or grant the candidate extra time; such inquiries should be directed to your institution.
Proctor intervention
In cases where a clear breach of the test’s integrity or security is detected, the proctor has the ability to end that particular candidate’s session with immediate effect. If this action is taken, it would only ever be after sufficient warning is provided by the proctor.