This article is for candidates.

This article provides additional information for setting up a secondary camera on your mobile phone for proctoring during your test. The dual-camera setup utilises both your mobile phone and your laptop/desktop's built-in camera to ensure the integrity of the test process.

For a full overview of how to take a proctored test,  including setting up a secondary camera, see the article "Taking a proctored test: Onboarding steps at test start."

Prerequisites

Before starting, make sure you have the following:

1. QR reader App: Ensure your phone has a QR reader app installed.
2. Mobile holder/designated space: Have a stable place to position your phone so that it remains steady during the test.
3. Power source: Connect your phone to a power source to avoid battery drain during the exam.
4. Web browser: Install the latest version of Google Chrome or Firefox.

Setting up the secondary camera

Positioning: 

• The proctoring software will use your front-facing "selfie" camera.
• Place your phone in a way that it captures your face in profile view, and your laptop/desktop screen.
• Ensure the camera is in landscape mode for a wider view.
• Make sure there is enough light in the room.
• Make sure there are no obstacles blocking the camera's view.

Stability:

• Secure the phone so it remains steady throughout the test.
• Disable the auto-lock feature on your phone to prevent interruptions.

During the test

Do not obstruct the camera: The secondary camera must be operational and unobstructed at all times. Any interference could be considered a violation of exam rules.

Disconnection: 

1. If the secondary camera disconnects, your primary device's screen will display a notification. 
2. Follow the instructions provided to reconnect, usually by rescanning the QR code with your phone. 
3. Once reconnected, you can resume the exam.

Troubleshooting camera issues

If you encounter issues with the secondary camera check the camera permissions on your phone.

1. The issue might be due to camera permissions not being granted.
2. To fix this, go to your phone settings.
3. Ensure that the browser (e.g., Google Chrome) has permission to use the camera.

By following these steps, you can ensure a smooth setup and operation of your secondary camera, helping to maintain the integrity of your test.