User Administration - overview

Note: The Administrator role is required to access this view

From the User Administration view, you have access to all users on your account. You can create new users and update existing ones.



Looking for a specific user or user group?

Search: type at least three letters in the search field to search for a specific user

Filter: Select Filters to filter by Roles, States (active/disabled) and/or when the users were created

The list is filtered to show active users only as default.

The filter for "Roles" is limited to selecting all users with a specific role, and does not exclude users with several roles. If you only want to view a list of users with one specific role, please export users to CSV. The CSV file can be imported into your tool of choice (Excel, Google Sheet) where you can easily filter on roles.

Export users to CSV

You can download a CSV file with the users. If you apply a search or filter, only the users in your view are included in the CSV. Update the columns you want to include from the  column selector at the top right.

Note: There is a max limit of 5000 users for export. However, you can use filters and bring the count to less than 5000, and export the users in multiple batches. 


Delete or disable a user

If you delete a user, you cannot restore it. Content created by the user will not be deleted, but it will be indicated that the user no longer exists. If you want to revoke access without permanently deleting a user, edit the status and disable the user. The user will no longer be able to log in, but when interacting with content created by this user, you will see who it was created by. It is also possible to enable a disabled user if access should be regained.

Delete admin users


Edit profile

Editing a user allows you to update the personal information, password, membership in organizational units, and roles of a user. The only information you are not allowed to change after a user is created is the username. The person whose profile you are editing will receive an email notifying them their profile has been updated.


Create a new user

Create new users manually

Input the personal details of the user, the organizational units they should be members of (if any), and select the roles the user should have. If SSO integration is activated on the account, you can input their SSO username to allow the user to log in with their SSO username and password. The fields Username and Password set the login credentials used when logging in with a Registered user.

If you do not set a password, an email will be sent automatically to the user prompting them to set the password themselves.

  1. In the upper right corner, click mceclip0.png Settings > User administration. A list of all the existing users is displayed.
  2. In the top right corner, click Add user.
  3. Fill in the following fields to add a user:
    • First name
    • Last name
    • Email
    • Username: Choose a username 6-32 characters in length. A username can only consist of letters, numbers, and underscores. A valid username cannot start with a digit. Feide/FS Person/Google ID.
  4. To set a password, click Set password. If left unchecked, the user will receive an email where they can set a password. 
    • A valid password should contain at least 1 lower case letter, 1 upper case letter, 1 digit, and 1 special character.
  5. Choose a Unit/Extended access/User roles.
  6. Click Create user.

Units Add membership to organization units. Contact Inspera Support to set up organization units for your institution. To learn more about organization units and hierarchical structure, visit the Help Center article User membership - hierarchical support.


Import new users and organization hierarchies via CSV

You can import new users and organization hierarchies into Inspera Assessment using a CSV file.

Information: This feature requires activation

If your institution uses organizational units in Inspera Assessment, memberships can be imported along with the user. The specific format of a hierarchy in the CSV will be:

First Name, Last Name, Email, OrgLevel1|OrgLevel2|OrgLevel3, SSO user name

If the SSO user name in the CSV matches the SSO user name of an existing user, the existing user will be updated with the contents in the CSV file.

Any existing memberships will not be removed even if they are not included in the import file. User roles will not be updated.

For more information on how to import users and create a CSV file, visit the Help Center article Import a CSV file into Inspera Assessment



Inspera open APIs can be used to add, update and delete admin users. See the users section in the API documentation for more information:



Inspera Assessment can integrate with other user administrative systems, such as FS BAS and Sebra (Norway), and LTI. An integration can be set up to automatically create admin users.

Please refer to the Inspera Assessment Service Catalogue for available integrations.



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