This is available for Administrators.

The User Administration view is the control panel for managing all users on your account. Access to this view is exclusively for the Administrator role. 

This article explains the actions you can take in the User Administration view, such as how to search for users, export the user list, and provides information on how to create, edit, disable, and delete users in Inspera Assessment.

User Administration view

To access user account management:

1. Click the cogwheel in the top right corner
2. Select User Administration

Create new users

You can choose to create users manually, or import new users via CSV file.

• Create new users manually

  • Input the personal details of the user, the Access Groups they should be members of (if any), and select the roles the user should have. 
  • If SSO integration is activated on the account, you can input their SSO username to allow the user to log in with their SSO username and password. 
  • The fields Username and Password set the login credentials used when logging in with a Registered user.
  • If you do not set a password, an email will be sent automatically to the user prompting them to set the password themselves.

  Step-by-step guide:

  1. In the top right corner, click Settings > User administration. 
  2. A list of all the existing users is displayed. 
  3. In the top right corner, click Add user.
  4. Fill in the following fields to add a user:
     • First name
     • Last name
     • Email
     • Username: Choose a username 6-32 characters in length. A username can only consist of letters, numbers, and underscores. A valid username cannot start with a digit. Feide/FS Person/Google ID.
  5. Set a password by clicking Set password. 
     • If left unchecked, the user will receive an email where they can set a password. 
     • A valid password should contain at least 1 lower case letter, 1 upper case letter, 1 digit, and 1 special character.
  6. Choose Access Group/Extended access/User roles.
  7. Click Create user.

  Contact Inspera Support to set up Access Groups management for your institution. To learn more about Access Groups and hierarchical structure, visit the Help Center article User membership - hierarchical support.

• Import new users and organization hierarchies via CSV

  This feature requires activation. Please contact the Service Desk to activate it for your Inspera Assessment environment.

  You can import new users and organization hierarchies into Inspera Assessment using a CSV file.

  • If your institution uses Access Groups in Inspera Assessment, memberships can be imported along with the user. The specific format of a hierarchy in the CSV will be:

    First Name, Last Name, Email, GroupLevel1|GroupLevel2|GroupLevel3, SSO user name
    

  • If the SSO user name in the CSV matches the SSO user name of an existing user, the existing user will be updated with the contents in the CSV file.
  • Exceptions: Any existing memberships will not be removed even if they are not included in the import file. User roles will not be updated.

  For more information on how to import users and create a CSV file, visit the Help Center article Import a CSV file into Inspera Assessment. 

Edit profile

Editing a user allows you to update the personal information, password, membership in Access Groups, and roles of a user. 

Search for the user and click their name to update the details.

• You are not allowed to change the username after a user is created.
• The person whose profile you are editing will receive an email notifying them their profile has been updated.

Delete or disable a user

Delete user

If you delete a user, you cannot restore them. Content created by the user will not be deleted, but it will be indicated that the user no longer exists.

For more information on user deletion, see the article How to delete a user. 

Disable user

If you want to revoke access without permanently deleting a user, you can do this by editing the status and disabling the user. The user will no longer be able to log in, but when interacting with content created by this user, you will see who it was created by. 

It is also possible to enable a disabled user if access should be regained.

Search and filter

You can search and filter the list to find a spesific user or user group. The list displays active users only by default. 

• Search: type at least three letters in the search field to search for a specific user.
• Filter: Select Filters to filter by Roles, Status (active/disabled) and/or when the user were created.

Note on Roles filter: The Roles filter will include users who have several roles. If you want to view a list of users with only one specific role, export the users to a CSV file. The CSV file can be opened in a tool like Excel or Google Sheets for easier filtering.

Export users to CSV

• You can download a CSV file containing your user list. 
• If you apply a search or filter, only the users currently visible in your view will be included in the CSV. 
• You must first update the columns you want to include by using the column selector at the top right.
• To export: click the Arrow icon next to the result count, and select Download CSV.

There is a max limit of 5000 users for export. Use filters to lower the user count to less than 5000, and export the users in multiple batches if needed.

API

Inspera open APIs can be used to add, update and delete admin users. 

See the users section in the API documentation for more information: https://ia.inspera.no/apidoc/

Integrations

Inspera Assessment can integrate with other user administrative systems, such as FS BAS and Sebra (Norway), and LTI. An integration can be set up to automatically create admin users.

Please refer to the Inspera Assessment Service Catalogue for available integrations.