Introduction

Inspera uses the train-the-trainer concept. We help you establish a group of super users with good knowledge of Inspera Assessment and the different possibilities within the tool.

The super user group should be your first line of support for questions related to Inspera Assessment from the rest of the organisation, also after the project. The group should have representatives from across your organisation, who can take responsibility for continually training new users in your organisation, such as:

• Academics
• Assessment administration / Exam office
• Graders / Markers / Chief Markers
• Invigilators
• IT department

Our team delivers an activity-based training programme with information and video resources of the different modules of Inspera Assessment, and followed up by live training sessions. Depending on what has been agreed in your contract, these could be either a Question and Answer (Q&A) session or four live training sessions for each module that are held online or on-site.

Inspera Standard Training 

We offer our standard training to:

• Help you get familiar with the four modules within Inspera Assessment
• Support you to create better and more engaging tests
• Help you manage your test delivery
• Give you an overview of the product and the possibilities within it

The Inspera Standard Training consists of two main parts:

1. Inspera Basic Training
2. Live Training session(s) with your Onboarding Consultant
   • Q&A session
   • Training sessions

Inspera Basic Training

The Inspera Basic Training is mandatory for all super users and are conducted in our dedicated training tenant (onboarding.inspera.com). 

This training is held in the form of step-by-step guides and contain activities involve watching some short videos, practising using the system yourself, and reading information about the four modules in Inspera Assessment. The table below gives a short description of the modules within Inspera Assessment (IA):

_{*Other roles also have access to some of the modules, we have listed the main ones above. See Role descriptions in Inspera Assessment for more information about our user roles.} 

How long does the Inspera Basic Training take?

Your super users can complete the activities at their own pace. We estimate needing 5 to 7 hours to complete the steps and activities, based on participants watching all of the videos (strongly recommended for customers with a Q&A session), conducting all of the steps and exercises, including reading the additional information on our Help Center. We recommend spreading these hours out over multiple days so as not to overload yourself with too much new information at once. As the steps and activities take several hours to complete, the participants can pause and resume as and when they like. Our only requirement is that the participants have worked through the material before the Training session(s). 

More information about the activities can be found under: Conducting the Inspera Basic Training. 

Preparations for the Inspera Basic Training

To access our dedicated training tenant, you must send your Onboarding Consultant a list of all participants who will attend the training. Your Onboarding Consultant will then create test taker users for all participants on the training tenant, and provide login details and training information.

To conduct the Inspera Basic Training, you must make sure that all super users have admin users in your system (tenant). As soon as your project team has access to the tenant, you can start to create admin users for the rest of the training participants (this is also something that your Onboarding Consultant can help you with if needed).

To begin with, we recommend that all participants have all the roles in the system, except Extended access, and possibly User Administrator, as these roles should be limited to a few users. You can easily change the user roles in the tenant when the Inspera Standard Training is finished. 

Conducting the Inspera Basic Training

All participants will be asked to log in as candidates to a dedicated training tenant for Inspera Assessment: onboarding.inspera.com. In the Inspera Basic Training there are six exercises for the participants to complete:

1. Authoring questions
2. Create a question set
3. Create a test using your question set
4. Take a test as a candidate
5. Get familiar with the Monitor module
6. Get familiar with the marking tool and try to mark your own submission

The exercises are created by the Question type - Form, which is a non-marked question type, and have status boxes to help the participants to keep track of their progress. These exercises should be performed in your own tenant. 

Each module has its own section containing some information about the module and short video tutorials that you can watch before/during the exercises. If you are attending a series of live training sessions there is no need to watch all of the videos as your Onboarding Consultant will go through much of the same.

Collect questions from participants

When you have completed the Inspera Basic Training, the questions from all participants must be gathered and sent to your Onboarding Consultant at least two working days before your scheduled training session(s). 

The training session(s) will be customised based on the feedback and questions from the participants. 

Training session(s) with your Onboarding Consultant

The training sessions(s) consists either of a Q&A session or a series of live training sessions, depending on your agreement with us. If you have purchased the Enhanced implementation package, it usually comes with the four training sessions, one for each module in Inspera Assessment. If you haven't purchased this, there will normally be a Q&A session unless otherwise agreed in the contract. 

Q&A session

The Q&A session is intended for participants to get answers to the questions they have from the Onboarding Training Activities. If desired, the project group can also make requests for features or modules that you want to take a closer look at.

The Onboarding Consultant will answer all of your questions and run a short demo of each module in Inspera based on the questions from the participants. 

The session is normally set to 2 hours, but depends on feedback from the project group and the number of questions from the participants. 

Training sessions

The live training sessions will go through more challenging and advanced parts of the process of delivering digital assessments. The sessions are normally set up as four sessions, one for each module in Inspera Assessment, and will be customised based on activated funtionality in your tenant and by feedback from the project group.

Content and duration:

_{*If applicable. Please note that the duration may increase if included.} 

Your Onboarding Consultant will deep dive into each module based on your needs and workflows, and make sure all participant questions have been answered. During the sessions, there will be time for participants to ask further questions and complete more activities themselves, allowing participants to further explore the features within the modules. 

After training

After the Inspera Standard Training is finished, the participants and super users should be able to deliver on the preparation points for the Mock exam and the planned first live exam. Your super user group will also be the once that should continue with the internal training of different user roles, features and functionality within Inspera Assessment. 

We are happy to share our training material with you. If desired, we can also import our question set used in Onboarding Training Activities, so that you can adapt it to your needs and reuse it for further training.