Move content to, from, and between Item Banks

This is available for Authors.

When Item banks are enabled, the Author content space is divided into Unbanked space and Item banks. Item banks are created by the institution. All existing content can be found in the Unbanked space until it is moved into Item banks. 

This article will walk you through the necessary steps to move your content from the Unbanked space and into Item banks, and also moving content between Item banks.

Information: When moving a question set, all questions within it are also moved. A question resides in one bank and cannot be used across different banks. If a question is used in one or more question sets, all of these question sets must therefore be moved together, to ensure all common content reside in the same bank at all times. 

 

Before You Start

Note: From the 20th May all Planners who are member of the Org. Unit have access to add the Item Bank content to tests, and manually sharing with Planner is no longer required. Until then, question sets to be used in tests must reside in ‘Unbanked Space’.

Be aware that moving will change the permissions to the content. If you move the content to an Item bank, everyone with access to the Item bank will get access to the content. If you move from an Item bank to Unbanked space, the updated permission will depend on whether the content was originally created in Unbanked space or an Item bank:

  • If it was created in Unbanked space, the permissions will be reset to what they were before it was moved to the Item bank (the creator, Author with extended access, users it has been shared with).
  • If the content was first created in an Item Bank, now moving it to the Unbanked space, it will be accessible to the creator and Authors with extended access.

Consider whether to move questions or question sets. As a suggested general rule of thumb, content that is testing the same skill should be located in the same Item Bank and it will make sense to move entire question sets together. If single questions should be moved, they must first be removed from any question sets that they are used in as question sets cannot use questions that reside in a different bank. 

Consider whether to move one question/question set at a time or move multiple in batch. Remember that you will be be blocked from moving if you attempt to move questions that are in use in question sets that you are not moving as part of the same operation.

Ensure the target Item bank where you want to move your content has already been created and that you have access to it. You need access to both the space you are moving content from and to. 

What can be moved?

Questions and Question sets.

Rubrics, Essay Toolbars, Math Symbol Palettes and Essay Special Characters cannot be moved, but it will soon be possible to move a copy of these content types.

A question that is using any of these content types can still be moved, maintaining its integrity. 

Move questions and question sets

1. Choose the space to move content from

Go to the Unbanked space (Author) or the Item Bank that you want to move content from:

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2. Choose the content type to move

Open the question or question set list, based on which of these content types should be moved.

3. Select and move the content

Select one or more items from the list:

2025-05-06_10h59_05.png

When one or more items and selected, the option to 'Move to other bank' is available. Selecting this gives the option to Move to Item Bank or Move to Unbanked (unless the content are already in Unbanked).

Select the destination and 'Move'. You can only move content to item banks that you already have access to.

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When the move is completed, the option to go to the destination bank is available. If the move failed, you can see what question(s) / question set(s) where unsuccessful. 

2025-05-06_11h12_16.png

Once content is moved the event log is updated. The event contains information about who moved the content, where it was moved from, and where it was moved to. There will be one event logged for each item moved, even if items are moved in batch.

Umovable content 

If the content you are trying to move include questions that are used in other question sets that are not part of the same move operation, you will be informed of this when selecting 'Move to other bank' from the list view. If some of the selected items can be moved, you will get the option to move those allowed. 

In the first Item bank release, the information on what is preventing the move will be quite limited as can be seen on the screen below. In the next release, this will be improved to include information on which question(s) are preventing the move and which question set(s) these have been used in, to make you better able to take follow up action. 

Screenshot 2025-04-28 at 11.50.54.png

Similarly, if you try to move question(s) that are added to a question set, you will get a message with information about why the question can't be moved.

2025-05-06_11h20_43.png

To resolve this to continue moving, you can either:

  • Move all question sets that contain the common questions. This requires you to locate and select all from the list before selecting to move
  • Remove the question(s) from the question set(s)
  • If multiple question sets should contain the same question, but you only want to move one of the question sets, you can duplicate the question and replace the original with the copy in the question set(s) you want to move

 



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