Troubleshoot question codes in Inspera Docs

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This is available for Planners and Chief Invigilators

Introduction: Inspera Docs supports paper answers with digital assessment and lets you upload scanned answer sheets that include unique question codes used to automatically allocate the sheets to candidate submissions. This question code is required for the system to be able to automatically allocate the sheets to the correct candidates and questions. 

In this article your will learn how you can find the right question code for a given candidate and question. 

This feature requires an additional licence. Please contact your Account Manager for more information and pricing.

 

The candidate has already logged out of Inspera Assessment and can no longer access the codes

When a candidate have delivered and logged out of Inspera Assessment, both the Planner(s) and Chief invigilator(s) on the test can get question codes for the candidate. 

Note: It is not possible for invigilators to find candidates' question codes.

Find the right Test, Candidate and Question

If the issue is found at a point the candidate is no longer available, for example by the question code not being recognised once the sheet is uploaded to Inspera, you can use the additional fallback information added to the sheet to locate the test, candidate and question:

Find Candidate's question codes

Question codes can be found in four different ways:

  1. This is available for Planners only.

    Planner can find sketch codes for all candidates by opening the test in Deliver and clicking Sketch code button. This can be done at any time of the test lifecycle, even before the candidates have started (but after the test is activated). 

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    A new tab will pop up. The tab contains codes for all candidates, and these can be printed. One page will be printed per candidate. 

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    By pressing Print, all sketch codes for all candidates will be printed.
  2. This will only be available if the candidate has submitted the test, and is available for both Planner and Chief invigilator.
    1. Open Monitor.
    2. Find and select the candidate.
    3. Choose Sketch code sheet. 

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    4. The tab is almost the same as the one that opens when going through Deliver, but will only be for the selected candidate. The sketch codes for each candidate can be printed if desired. 
  3. This will only be available if the candidate has submitted the test, and is available for both Planner and Chief invigilator.
    1. Open Monitor.
    2. Find and select the candidate.
    3. Choose Sketches from the pop-up menu. 

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    4. In the tab that opens, you will find the sketch code for the questions: 

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  4. This will only be available if the candidate has submitted the test, and is available for both Planner and Chief invigilator. 
    1. Open Monitor.
    2. Find and select the candidate.
    3. Press View submission from the pop-up menu. 

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    4. In the tab that opens, you will find an overview of all the questions in the test. Select the question for which you want to find the sketch code. The sketch code is at the bottom of the question.  

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