Troubleshoot candidate hand-ins in InsperaScan

This article is applicable for InsperaScan 1.0 and 2.0.

In this article you will find solutions to problems that might occur during candidate hand-in and how these can be fixed on site if time allows it.

As long as all the sketches are collected inside the cover sheet, and preferably sorted correctly, any mistakes made during this step can be rectified at a later point.

The candidate has already logged out of Inspera Assessment and can no longer access the codes

When a candidate have delivered and logged out of Inspera Assessment, both the Planner(s) and Chief invigilator(s) on the test can get sketch codes for the candidate.

Note: It is not possible for invigilators to find candidates' sketch codes.

If time is limited and you can't help the candidate immediately, this can be resolved later. Make a note on the front of the cover sheet that there are missing codes for this candidate.

Find candidate's sketch codes

Sketch codes can be found in four different ways:

This is available for Planners only.

Planner can find sketch codes for all candidates by opening the test in Deliver and clicking Sketch code button. This can be done at any time of the test lifecycle, even before the candidates have started (but after the test is activated).

A new tab will pop up. The tab contains sketch codes for all candidates, and these can be printed. One page will be printed per candidate.

By pressing Print, all sketch codes for all candidates will be printed.
This will only be available if the candidate has submitted the test, and is available for both Planner and Chief invigilator.
1. Open Monitor.
2. Find and select the candidate.
3. Choose Sketch code sheet.
4. The tab is almost the same as the one that opens when going through Deliver, but will only be for the selected candidate. The sketch codes for each candidate can be printed if desired.
This will only be available if the candidate has submitted the test, and is available for both Planner and Chief invigilator.
1. Open Monitor.
2. Find and select the candidate.
3. Choose Sketches from the pop-up menu.
4. In the tab that opens, you will find the sketch code for the questions:
This will only be available if the candidate has submitted the test, and is available for both Planner and Chief invigilator.
1. Open Monitor.
2. Find and select the candidate.
3. Press View submission from the pop-up menu.
4. In the tab that opens, you will find an overview of all the questions in the test. Select the question for which you want to find the sketch code. The sketch code is at the bottom of the question.