Candidate experience in Chromebook PWA

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This article explains the candidate's workflow using the Chromebook PWA, covering logging in, the different test completion and exit routes, and necessary workarounds for known technical limitations.

Candidate log in

Candidate selects the login method, either through regular login or log in with a test code, and then selects the School or University they belong to.

Candidate login page

Based on the School or University selected, they are taken to the following Candidate login page. Here they can login using SSO or one-time user credentials.

Test completion and exit

  • If the candidate is taking a standalone test, they can click "Submit now" after completing the test.

  •  If the candidate is taking a composite test, they can click the "Exit" button when completing the test.

Exiting and reentering the application

  • On clicking "Submit now" for a standalone test, the candidate will be redirected to the dashboard. From there, they can click "Exit application" to close the application.

  • During the test, the candidate can click the top right menu (hamburger icon) and select "Exit application" to close the application

  • Candidates will land on the following screen if they exit the application or test and wish to go back to the same test. The invigilator password would need to be entered by the invigilator to resume the test.

  • If internet connection is lost during the test, the candidate will be shown the following page, where clicking "Exit now" will close the application and download an offline submission file.

The Kiosk application will be closed and the session will be forgotten upon relaunch if the candidate uses any of the Exit routes as shown in the examples above, provided the Admins have installed an extension via Google Admin Console. 

Check this article on How to install Companion Extensions for Chromebooks.

Known limitations

Exiting when Offline (PWA limitation)

Due to a technology limitation in the Chromebook PWA, the on-screen exit buttons will not work when you are offline. You must use a hard exit procedure to close the application successfully. 

The candidate will have to press the physical power key on their keyboard, then click on "Sign Out" to close the application successfully. 

Navigation workaround for External Links 

If the candidate accessed a URL link present in the question, they must use the physical back button on the Chromebook to go back to the test.

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