The new Inspera Assessment Lockdown Browser is only supported on managed Chromebooks and it requires Player version 3.43.0 or higher.
With Google’s scheduled phase-out of the native Kiosk application on Chromebooks by January 2025, Inspera is introducing a new Progressive Web Application (PWA) to provide a secure and uninterrupted testing environment. This new application will ensure a seamless experience for test-takers while maintaining a lockdown environment similar to the existing Kiosk app.
The Google Admin Console administrators for each customer must make the new application available on managed devices for test takers. Required actions for administrators are listed below:
- Log Into Admin Console: Access the Admin console for your organization.
- Navigate to Devices: Select "Devices" from the left panel on the landing page.
- Select Chrome: Expand the "Chrome" option.
- Access Apps and Extensions: Click on "Apps and Extensions."
- Go to Kiosks: In the top panel, select the "Kiosks" tab.
- Choose Organizational Units: If you manage multiple accounts, you should select the correct account under "Kiosk mode accounts. "
- Add by URL: Click "Add" and select "Add by URL." A new popup window will appear.
- Enter the URL: Paste URL of the new PWA Application and click on "Save".
Until Google discontinues support for the native Kiosk application, both the existing Inspera Assessment app and the new PWA will operate seamlessly, allowing customers to use either option. However, once support for the Kiosk app ends, the existing Inspera Assessment app will no longer function. Then, customers can transition to the new PWA to continue conducting their tests seamlessly. The user experience will remain consistent.
Improvements in PWA
- Fast render of test assets like images, and documents, unlike native application.
- Two rows of additional resources can now be seen unlike only one in the native application.
- On the invigilator password page (when the candidate lands here after resuming the test) he cannot see and open additional resources like he could in the native app
However, please note that due to certain technical limitations following things will work differently in the PWA (the new application)
- Certain Additional Resources might not load during the test due to stricter Content Security Policies of the website which is being used as an Additional resource.
- Access to the microphone needs to be provided to make the Audio Record Question type Work seamlessly. You don’t need to whitelist every tenant domain in Inspera, only the tenant domains that candidates will use in their managed Chromebook devices. Institutions need to set this up only once.
The admin needs to perform the following steps:
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- Select the intended Kiosk account, then click on the new PWA application. A popup window would appear at the right of the screen.
- Once the new pop-up window appears, scroll down to Additional URL Origins in the pop-up.
- Put all the domain IDs within the text field and click on save.
- Exiting from the test
3.1 No Exit button on the landing page in the PWA. (Technical limitation in PWA technology) the candidate can still exit by long pressing the physical "power button key " on the Chromebook. Then clicking on "Sign Out " or "Shut down" options displayed on the screen.
3.2 In the PWA, if the candidate exits in the middle of the test (using the invigilator password), they will land on the Student dashboard (seen in the screenshot below) instead of exiting the application as in the native application.
The candidate will arrive at the Landing page after clicking on "Log out" from the Student dashboard (seen in the screenshot below) under the user profile icon (top rightmost).
3.3 When the candidate exits after clicking on Submit i.e Submitting the test and then clicks on Exit application (as shown below)
He is taken to the landing page (as seen in the screenshot below) where there is no Exit button(was there in the top right corner in native) in the PWA. The Exit button was inconsistent in the native application.
Candidates needs to click the physical power key present on the Chromebook on the landing page (seen in screenshot below) and then out of the two options displayed, click on “Sign out” or "Shut down" to end the test. (see the screenshot below)
For more details: https://support.google.com/chrome/a/answer/1375678#kiosk